I few days ago I mentioned KM Guru Dave Snowden in a blog post and linked to one of his blog articles. Today, he visited my blog … (yes, you can hear a small ‘cheer’ coming all the way from Canberra, Australia).
It reminded me of something Andrew Boyd says about blogging about famous bloggers so they will come and see what you’ve written and hopefully write something about you and draw more traffic to your website.
Today, though, I want to draw attention to his blog and a recent blog post on social computing and the enterprise. For me, as I develop strategies for a client of mine to incorporate outward-facing social computing tools, his insights are an important reminder of why social computing works the way it does, and the problems organisations face when looking to implementing them:
“Many aspects of tools such as Facebook work because of the sheer number of people engaged.”
“The social computing space is a complex [open] ecology, whereas the organisation is, to a degree, a closed system. I have learnt a lot (much of which I did not want to know) about my 18 year old daughter since she made me a Facebook friend. In a corporate environment that would present problems.”
“There is little interface between the formal and informal within a social environment, however in an organisation this is more problematic.”
“…social computing is a chaotic system (unconstrained agents) while the enterprise is a mixture of order (system constrains agents) and complex (loose system constraint on agents and agents constrain system).”
M
15 December, 2007 at 4:51 pm
and I came again, when the Google alert showed it up ..
Actually Matt you have been in my RSS feed from day one …